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Unproductive meetings and misunderstandings are frustrating. Learn how to conduct conversations in a targeted manner and achieve clear results, and apply the methods immediately.
Learning objectives
- Influence the atmosphere positively during the contact phase.
- During the information phase, ensure a common basis for discussion.
- Convey your position comprehensibly during the argumentation phase.
- Ensure a joint outcome during the decision-making phase.
- Let the conversation end on a positive note in the final phase.
Languages
GER, EN
Duration
2 h 10 min
Level
Basic
Target group description
Professionals who want to conduct discussions efficiently and avoid misunderstandings.
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Anne Müller, Lena Kaster
and their team will be happy to advise you