Communication and cooperation

Steering conversations to success

Unproductive meetings and misunderstandings are frustrating. Learn how to conduct conversations in a targeted manner and achieve clear results, and apply the methods immediately.

Learning objectives

  • Influence the atmosphere positively during the contact phase.
  • During the information phase, ensure a common basis for discussion.
  • Convey your position comprehensibly during the argumentation phase.
  • Ensure a joint outcome during the decision-making phase.
  • Let the conversation end on a positive note in the final phase.
Languages
GER, EN
Duration
2 h 10 min
Level
Basic
Target group description
Professionals who want to conduct discussions efficiently and avoid misunderstandings.

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