Communication and cooperation

Negotiating skilfully

“We only get what we negotiate.” Do you like negotiating? Are you good at that? This e-learning gives you tips for mastering negotiations confidently and with fun. Negotiating means understanding the other person's needs and creating a win-win situation.

Learning objectives

  • Distinguish negotiations from other conversation situations.
  • Skillfully avoid blockages in negotiations.
  • Make the needs of your counterpart visible.
  • Adapt your argument to the other person's needs.
  • Switch between factual and relationship levels depending on the situation.
Languages
GER, EN
Duration
1 h 45 min
Level
Basic
Target group description
Specialists and managers who want to improve their negotiation skills at work.

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