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You are excited to tell your team about your new idea. Even before you can make excuses, your colleague interrupts you with: “Yes, but...” Do you feel annoyed or offended by the objections raised? Or do you see this as an opportunity? In this eLearning, you will learn how to address objections in a solution-oriented manner without blocking all new features.
Learning objectives
- Understand why objections represent an opportunity
- Know the difference between objections, attacks, and pretexts.
- Identify the causes of objections.
- Deal professionally with objections.
Languages
GER, EN
Duration
30 min
Level
Basic
Target group description
Managers who want to consider objections in a solution-oriented manner and professionally solve blockages in the conversation.
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Start the interactive course demo with one click and get a first impression of this e-learning.
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Anne Müller, Lena Kaster
and their team will be happy to advise you