Communication and cooperation

Don't be afraid of objections!

You are excited to tell your team about your new idea. Even before you can make excuses, your colleague interrupts you with: “Yes, but...” Do you feel annoyed or offended by the objections raised? Or do you see this as an opportunity? In this eLearning, you will learn how to address objections in a solution-oriented manner without blocking all new features.

Learning objectives

  • Understand why objections represent an opportunity
  • Know the difference between objections, attacks, and pretexts.
  • Identify the causes of objections.
  • Deal professionally with objections.
Languages
GER, EN
Duration
30 min
Level
Basic
Target group description
Managers who want to consider objections in a solution-oriented manner and professionally solve blockages in the conversation.

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