You are excited to tell your team about your new idea. Even before you can make excuses, your colleague interrupts you with: “Yes, but...” Do you feel annoyed or offended by the objections raised? Or do you see this as an opportunity? In this eLearning, you will learn how to address objections in a solution-oriented manner without blocking all new features.
Learning objectives
- Understand why objections represent an opportunity
- Know the difference between objections, attacks, and pretexts.
- Identify the causes of objections.
- Deal professionally with objections.
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Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.
Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.
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