Communication and cooperation

Conflict management

Resolve conflicts confidently and professionally. In this e-learning course, you will learn how conflicts arise and proceed and expand your repertoire of solutions beyond compromises.

Learning objectives

  • Understand the origin and dynamics of conflicts.
  • Extend your range of solutions beyond compromises.
  • Develop strategies for sovereign conflict resolution.
  • Use communication techniques to resolve conflicts.
  • Reflect on your own conflict patterns and their effects.
Languages
GER, EN
Duration
1 h 25 min
Level
Basic
Target group description
Specialists and managers who want to improve their conflict resolution and need concrete assistance in an acute conflict. No previous experience is required for this e-learning.

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Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.

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Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.

Thorsten Eska
Fachexperte für Efolgsskills der Zukunft, Autor, erfolgreicher Speaker und Trainer.

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