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Employee-oriented leadership ensures a positive working atmosphere and better customer relationships. Learn how to act in an employee-oriented manner and promote your team's customer orientation.
Learning objectives
- Understand why happy employees lead to happy customers.
- Learn the importance of customer-oriented thinking and action.
- Learn how you can set an example of customer orientation as a manager.
Languages
GER, EN
Duration
45 min
Level
Expert
Target group description
Managers who want to act in an employee-oriented manner and promote their team's customer orientation.
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Anne Müller, Lena Kaster
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