Leadership skills

Employee orientation is customer orientation

Employee-oriented leadership ensures a positive working atmosphere and better customer relationships. Learn how to act in an employee-oriented manner and promote your team's customer orientation.

Learning objectives

  • Understand why happy employees lead to happy customers.
  • Learn the importance of customer-oriented thinking and action.
  • Learn how you can set an example of customer orientation as a manager.
Languages
GER, EN
Duration
45 min
Level
Expert
Target group description
Managers who want to act in an employee-oriented manner and promote their team's customer orientation.

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Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.

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Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.

Thorsten Eska
Fachexperte für Efolgsskills der Zukunft, Autor, erfolgreicher Speaker und Trainer.

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