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This course teaches the GVZ method for effective needs assessment. Your employees learn how to precisely analyze and specify customer requirements.
Learning objectives
- Recognize verbal and non-verbal buying signals.
- Initiate sales transactions in a targeted man.
- Use the closing question as a method.
- Respond flexibly to customer needs.
- Use project management tools for order tracking.
Languages
GER, EN
Duration
1 h 20 min
Level
Advanced
Target group description
Sales representatives who want to use the GVZ method to identify needs and close sales.
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Start the interactive course demo with one click and get a first impression of this e-learning.
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Book an introduction
Anne Müller, Lena Kaster
and their team will be happy to advise you