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The benefits depend on the user. In the “Argue Benefits” e-learning, you will learn the four most important purchase intentions — security, recognition, profit and convenience — as well as how to recognize and respond. Realistic examples and the five-step technique show you what an individual benefit argument can look like.
Learning objectives
- Distinguish product features and customer benefits.
- Know and recognize the most important buying motives.
- Master the “5 Stages of Benefit Reasoning.”
- Develop an individual benefit argument.
Languages
GER, EN
Duration
1 h 10 min
Level
Advanced
Target group description
Sales staff who want to identify the most important buying motives and develop individual benefit arguments.
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Anne Müller, Lena Kaster
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