Communication and cooperation

Intercultural Competence – India

In India, business is only done with friends. Problems are often played down with “no problem” so as not to burden the business relationship. The challenge for foreign business people is to find the balance between factual and relationship levels. This e-learning course provides you with the necessary knowledge for success in the region.

Learning objectives

  • Know how to establish and maintain contact with Indian business partners.
  • Present products and services convincingly.
  • Know the Indian style of work and communication.
  • Deal with problems and conflicts professionally.
  • Understand the importance of clothing, business lunches, and private invitations.
Languages
GER, EN
Duration
1 h 55 min
Level
Basic
Target group description
Employees who work with colleagues, customers or business partners from India or who are posted to India.

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