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This course shows your employees how they can effectively use small talk and body language to build relationships in order to strengthen customer relationships.
Learning objectives
- Do you know how to determine needs in the sales process.
- Apply the GVZ method in a targeted manner.
- Use key question types when determining needs.
- Develop a practice-oriented concept for determining needs.
- Fully understand customer needs through active listening.
Languages
GER, EN
Duration
1 h 10 min
Level
Advanced
Target group description
Sales people who want to use small talk and body language to strengthen customer relationships.
Would you like to discover the course?
Start the interactive course demo with one click and get a first impression of this e-learning.
Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.
Thorsten Eska Copy 2
Fachexperte für Efolgsskills der Zukunft, Autor, erfolgreicher Speaker und Trainer.
Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.
Thorsten Eska
Fachexperte für Efolgsskills der Zukunft, Autor, erfolgreicher Speaker und Trainer.
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