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When building sales relationships, personality and sympathy count more than facts. Small talk is an important way to do this. This e-learning shows how to use small talk effectively and use body language in a targeted manner to respond to signals from the other person.
Learning objectives
- Build targeted relationships with people.
- Know and use small talk as a method.
- Recognize nonverbal and verbal signals of approval and rejection.
- Control your own body language.
- Reach out to other people.
Languages
GER, EN
Duration
1 h 10 min
Level
Advanced
Target group description
Salespeople who use small talk and body language effectively to build sales relationships.
Would you like to discover the course?
Start the interactive course demo with one click and get a first impression of this e-learning.
Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.
Thorsten Eska Copy 2
Fachexperte für Efolgsskills der Zukunft, Autor, erfolgreicher Speaker und Trainer.
Das E-Learning „Code of thanks“ hat trotz eines hohen Informationsgehalts das Thema leicht verständlich und mit kurzweiligen Animationen vermittelt.
Thorsten Eska
Fachexperte für Efolgsskills der Zukunft, Autor, erfolgreicher Speaker und Trainer.
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Anne Müller, Lena Kaster
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