Distribution and sales

Making initial contact

Working effectively brings high returns when it comes to customer acquisition. It is important to find the right customers and to optimally arrange the initial contact. The e-learning “Make initial contact” teaches methods such as the “elevator pitch” and the use of research tools to prepare yourself precisely for future customers.

Learning objectives

  • Identify and use contact opportunities.
  • Systematically expand your customer network.
  • Identify potential customers quickly.
  • Use research tools effectively.
  • Work effectively and efficiently through good preparation.
Languages
GER, EN
Duration
1 h
Level
Advanced
Target group description
Sales staff who want to learn methods for optimal customer acquisition and initial contact management.

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